News
A New Frontier of Trust: Why “Knowing Your Agent” Is The Modern-Day Know Your Customer
Know Your Agent: Trust & Governance for the AI Workforce To keep on top of my continuing professional development, I recently completed a short course on artificial intelligence at Wharton (University of Pennsylvania). One standout insight: autonomous AI agents...
Growing an Assurance Network – Thoughts from Digital Trust Hui Taumata 2024
Insights from Digital Trust Hui Taumata 2024 Conference Overview The Digital Trust Hui Taumata 2024, held at Te Papa in Wellington, brought together thought leaders and experts in digital identity. The event featured a full lineup of both national and international...
Exercise can be bad for you, especially when you lose a credit card
Toll road SMS scams are rampant A client recently mentioned to me they had been caught up in a toll road SMS scam. Now the back story is the client was terribly busy with work and was also dealing with a family bereavement at that time. The combination of being...
What to do about banks?
It’s been quite a few days in the world of banking. In the US Silicon Valley Bank (SVB) and Signature Bank have failed and Silvergate Bank has closed its doors. Silvergate was heavily associated with the crypto industry, reportedly because mainstream banks had...
What should you expect? Advice for potential co-owners
So, you are about to become a co-owner of a professional services practice. How do you assess that opportunity? Even if you are well acquainted with the practice in question, there is still a lot of due diligence you will need to do. You need...
Who’s next? How to identify your next-gen practice leaders
You have committed to the idea of having a succession plan. Now, how do you identify your next-gen practice leaders? Those individuals will need more than a high level of technical competence. Technical competence in a given discipline is highly...
Who is holding the bag ? The truth about succession planning
Over the past two decades we’ve learned a thing or two about the importance of succession planning in the professional services environment.
Sometimes it is easier to build a successful professional services practice than it is to
Could Twitter become the dominant super app?
Follow the yellow brick road The idea of a super-app which on a single platform can deliver unprecedented convenience and personalization through search, messaging, media, video chats, payments, ride hailing, travel, and food delivery is hugely appealing. Elon...







